Spend trait points in the hero panel [lbracket]%str1%[rbracket]. Each point spent in a trait line improves two of your base attributes. One point invested earns you a minor trait. At two points, you open a major trait slot for a character-altering trait. Traits unlock by completing specific content throughout the world or by purchasing trait guides from a profession trainer. Trait points can be refunded at any time except for when you are in combat or in a competitive PvP match.